We’re looking for two Taxi Licensing Assistants to support our busy team and help keep local transport safe and reliable.

Key Responsibilities:

• Help process and monitor taxi and private hire driver, vehicle, and operator licence applications
• Administer taxi tests for new applicants
• Handle queries from applicants in person, by phone, and by email
• Keep accurate records and update licensing systems
• Carry out general admin tasks, including managing files, updating our web pages, and helping prepare Committee agendas

What We’re Looking For:

• Good IT knowledge and strong keyboard skills to input information accurately
• Ability to have attention to detail for completing licensing applications
• Previous office administration experience
• Good customer service awareness
• Strong literacy skills for writing letters and emails
• Basic numeracy skills to calculate invoices and fees

Pendle is in Lancashire’s scenic Pennines, close to the Yorkshire Dales, Lake District, and Manchester.

We offer:

• Flexible working, including no set core hours, up to 2 flexi days per month, and compressed hours
• Up to 31 days annual leave

Our Benefits include:

• Local Government Pension Scheme
• Option to buy extra annual leave
• Cycle to Work, home tech, and car salary sacrifice schemes
• Discounts at major retailers via the Vivup programme
• Access to Employee Assistance Programme

We welcome applicants from all backgrounds and do not discriminate on any basis, including age, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, race, religion or belief, sex or sexual orientation.

Please note: we are unable to support visa sponsorship for this post as the occupation code for the role is not one that is eligible for a skilled worker visa.